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IT Support Sussex

Award Winning IT Managed Support Sussex

In today’s fast-paced world, your technology should empower—not hinder—your business. Utilize’s IT services in Sussex provide expertly managed solutions that grow alongside your organisation, allowing your team to focus on what they do best. Through our ASCEND service model, you get seamless support, from cybersecurity and proactive monitoring to project consultations, all at a transparent per-user monthly rate. With Utilize, your IT is not just maintained; it’s elevated to drive efficiency, productivity, and growth.

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Here's what our IT Support Sussex includes:

Vodaphone
O2
Sage
Microsoft
Sophos

Introducing ASCEND: Our fixed Sussex IT Support agreement

ASCEND includes all your IT priorities on a per-user-per-month basis.

As part of our Managed IT Services, we use ASCEND to ensure all needed future IT projects are covered in a cost effective, fixed monthly fee. This means no additional costs or surprises when working with us.

Utilize's ASCEND IT Offering

Our Statistics speak for themselves

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No additional costs, no surprises

Want to know what makes Utilize so different? ASCEND is our revolutionary service level agreement offering inclusive Sussex IT services, Professional Services labour for Consultancy and Projects on a cost-per-user per month basis. No surprises, just continuous improvement.

Business Summary

Billed on a per-user-per-month basis, all your IT Support services are delivered as a standard. This means all your critical IT and Communication Projects are delivered within this cost too.
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Updates on technology and priorities set out

Wherever you are on your IT journey, our IT Managed Support solution enables you to implement and drive business-critical technology projects without the upfront Capex investment - where and when you need them.
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Review and actions

ASCEND’s unique IT roadmap allows you to clearly present your IT strategy and costs to all the relevant stakeholders within your business. The perfect Sussex IT solution.
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Why choose Utilize for your IT Support Sussex?

Our fully dedicated IT Support Services teams are all under one roof. They work together to deliver responsive and outstanding assistance when and where you need it.

We have clear accountability when it comes to managing each client's performance and accountability. Each client has an assigned account director that arranges quarterly strategic roadmap reviews to ensure continuous technology adoption.

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With your ASCEND service level agreement, everything's included in one monthly fee. Set up, IT Support, Cyber Security, Communications, Projects and Consultancy - no barriers, no surprises.

We're also a certified Microsoft Gold Partner and hold ISO-9001 and ISO-27001 accreditations. Our clients acknowledge our quality of service and we always offer onsite Managed IT Sussex if it is needed.

Last but not least, we only partner with the best. Over two decades of technical expertise and leading vendor/manufacturer relationships allows us to answer all your IT and Communication needs as fast as possible.

Since 2002, we’ve continued to outsource all our Sussex IT support needs to Utilize because we trust the knowledge and expertise of their staff.

 

Managing Director, Waste Management Firm

Why partner with Utilize for IT Support in Sussex

With Sussex’s vibrant mix of industries—ranging from start-ups to multinational companies—businesses here need reliable IT that grows with them. Utilize offers more than just support; we’re here to help you adapt, compete, and thrive in a constantly changing market. Here’s how we make a difference.
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#1 IT that grows with your Sussex Busines

Our IT solutions aren’t just about fixing issues; they’re about empowering your business to succeed. We take the time to understand your goals and provide flexible, proactive support that scales as you do. From boosting productivity to helping you work smarter, Utilize is here to keep your IT aligned with your vision and drive your business forward.

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#2 Sussex-based expertise you can trust

Utilize brings trusted experience and certifications to the table, including Microsoft Gold Partner status and ISO standards compliance. For Sussex businesses, this means reliable support backed by proven expertise in cybersecurity, cloud management, and more. Our local team knows the Sussex business landscape and delivers dependable, personalised service that you can count on.

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#3 Flexible IT solutions with predictable pricing

Our flexible, managed IT services adapt to your business as it changes, with a simple per-user, monthly pricing structure that keeps budgeting clear and straightforward. Whether you need full IT management or a co-managed approach, Utilize ensures that Sussex companies have the tools and support they need without hidden costs or surprises.

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#4 Protecting your business with robust cyber security

In a time of increasing cyber threats, keeping your data and operations secure is essential. Utilize’s IT services for Sussex focus on security with advanced protection and real-time monitoring, helping safeguard your business against risks. We’re here to strengthen your defences and ensure compliance with industry standards, so you can operate with confidence.

See how ASCEND achieves business success through technology

ASCEND focuses on delivering business and employee enablement. Watch the video below to see how our Sussex IT Support can help your business.

Co-managed IT Support Services

Whether your in-house IT team is overworked or needs specialist assistance for an IT project, we’re here to help. If you already have an internal IT team, we can offer you flexible and scalable co-managed IT solution that works for your business.

Our friendly and experienced team of IT experts will work alongside your existing IT department, providing anything from helpdesk services to bigger and more complex IT project support for your Sussex  business.

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Book a free Managed IT Support Consultation

Book a free consultation with our experts to discuss your IT Strategy and see how our ASCEND IT services can transform your business.

 

 

Two offices, one professional IT company

Our office is located in Basildon, Essex. We have a secondary location in the City. Our location enables us to respond quickly to your IT needs in and around the capital and the South East region.

Address:

Utilize House, Bentalls,
Basildon, Essex SS14 3BX

Email us: info@utilize.co.uk

Call us: 0333 006 9060

Contact Our Leading IT Support Services Team

Meet Your Award Winning Managed IT Support Provider in Sussex

At Utilize, our people and clients are our number one priority, and our awards represent this. We pride ourselves as the best IT company in Sussex and our service backs this up.

SonicWall Hero of the Year - Managed IT
Business Awards 2019 - Essex IT Support Services
IT governance - IT Managed Services
Best SME vertical market solution - Essex Based IT Provider
CRN Channel Awards Winner

FAQ's for IT Support Services in Sussex

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