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IT Support Kent

Award Winning IT Managed Support Kent

In Kent’s competitive landscape, adaptable IT is key. Utilize’s IT services for Kent businesses are built to support growth with no hidden costs—just reliable, per-user-per-month pricing. With comprehensive support covering everything from daily needs to advanced cybersecurity, we deliver the IT foundation that helps companies thrive.


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Here's what our IT Support Kent includes:

Vodaphone
O2
Sage
Microsoft
Sophos

Introducing ASCEND: Our fixed Kent IT Support agreement

ASCEND includes all your IT priorities on a per-user-per-month basis.

As part of our Managed IT Services, we use ASCEND to ensure all needed future IT projects are covered in a cost effective, fixed monthly fee. This means no additional costs or surprises when working with us.

Utilize's ASCEND IT Offering

Our Statistics speak for themselves

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No additional costs, no surprises

Want to know what makes Utilize so different? ASCEND is our revolutionary service level agreement offering inclusive Kent IT services, Professional Services labour for Consultancy and Projects on a cost-per-user per month basis. No surprises, just continuous improvement.

Business Summary

Billed on a per-user-per-month basis, all your IT Support services are delivered as a standard. This means all your critical IT and Communication Projects are delivered within this cost too.
a man holding a Microsoft laptop in Utilize Bentall House

Updates on technology and priorities set out

Wherever you are on your IT journey, our IT Managed Support solution enables you to implement and drive business-critical technology projects without the upfront Capex investment - where and when you need them.
An IT support employee engages in discussion with colleagues, gesturing and pointing forward.

Review and actions

ASCEND’s unique IT roadmap allows you to clearly present your IT strategy and costs to all the relevant stakeholders within your business. The perfect Kent IT solution.
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Why choose Utilize for your IT Support Kent?

Our fully dedicated IT Support Services teams are all under one roof. They work together to deliver responsive and outstanding assistance when and where you need it.

We have clear accountability when it comes to managing each client's performance and accountability. Each client has an assigned account director that arranges quarterly strategic roadmap reviews to ensure continuous technology adoption.

Side view of three IT support workers; foreground worker smiles while typing, with two blurred in back.
Back shot of Utilize IT support worker with headset on, looking at his computer screen.

With your ASCEND service level agreement, everything's included in one monthly fee. Set up, IT Support, Cyber Security, Communications, Projects and Consultancy - no barriers, no surprises.

We're also a certified Microsoft Gold Partner and hold ISO-9001 and ISO-27001 accreditations. Our clients acknowledge our quality of service and we always offer onsite Managed IT Kent if it is needed.

Last but not least, we only partner with the best. Over two decades of technical expertise and leading vendor/manufacturer relationships allows us to answer all your IT and Communication needs as fast as possible.

Since 2002, we’ve continued to outsource all our Kent IT support needs to Utilize because we trust the knowledge and expertise of their staff.

 

Managing Director, Waste Management Firm

Why Utilize is a Top Choice For IT Support in Kent

Kent’s vibrant business community is a blend of traditional industries and modern enterprises, all contributing to a rapidly evolving economy. In such a dynamic landscape, Kent businesses require IT services that are as forward-thinking and adaptable as they are. Here are four key benefits we can offer you.
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#1 Localised IT Expertise for Kent Businesses

At Utilize, we understand that Kent-based companies need reliable, proactive IT support to remain competitive. Our IT services are designed to optimise workflows, minimise downtime, and align with your unique business goals. Whether you’re a small business or a larger enterprise, we provide fully managed IT solutions that grow with you, enabling seamless expansion and operational efficiency.

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#2 Trusted IT Services, Certified for Quality

Kent businesses benefit from Utilize’s certified IT expertise, including our Microsoft Gold Partner status and ISO compliance. Our team brings specialised knowledge and industry best practices, ensuring your systems are supported to the highest standards. From cybersecurity to cloud services, we tailor solutions to your specific industry requirements, keeping Kent businesses secure and efficient.

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#3 Flexible Managed IT for Kent’s Growing Needs

Utilize offers flexible managed IT services in Kent, including predictable per-user monthly pricing to simplify budgeting. Our services scale as your business grows, offering a range of options—from complete IT management to co-managed support with your internal team. We help you maximise the benefits of technology without hidden fees or surprises.

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#4 Ensuring Security and Business Continuity in Kent

In today’s digital landscape, cybersecurity is critical. Our IT services are focused on protecting your data and systems, with robust cybersecurity measures and real-time threat monitoring. Utilize helps businesses across Kent stay safe from cyber threats, ensuring business continuity and regulatory compliance with strategies that reduce risk.

See how ASCEND achieves business success through technology

ASCEND focuses on delivering business and employee enablement. Watch the video below to see how our Kent IT Support can help your business.

Co-managed IT Support Services in Kent

Whether your in-house IT team is overworked or needs specialist assistance for an IT project, we’re here to help. If you already have an internal IT team, we can offer you flexible and scalable co-managed IT solution that works for your business.

Our friendly and experienced team of IT experts will work alongside your existing IT department, providing anything from helpdesk services to bigger and more complex IT project support for your Kent based business.

Hever Castle in Kent, with its historic architecture set against a blue sky and red-green foliage.

Book a free Managed IT Support Kent consultation

Book a free consultation with our experts to discuss your IT Strategy and see how our ASCEND IT services can transform your business.

 

 

IT Support Office for Your Kent Business

Our location enables us to respond quickly to your IT needs, with our head offices just half an hour away.

Address:

Utilize House, Bentalls,
Basildon, Essex SS14 3BX

Email us: info@utilize.co.uk

Call us: 0333 006 9060

Contact Us about your IT Support Services Kent

We're an award winning Managed IT Support Provider in Kent

At Utilize, our people and clients are our number one priority, and our awards represent this. We pride ourselves as the best IT company in Kent and our service backs this up.

SonicWall Hero of the Year - Managed IT
Business Awards 2019 - Essex IT Support Services
IT governance - IT Managed Services
Best SME vertical market solution - Essex Based IT Provider
CRN Channel Awards Winner

Kent IT Support Services FAQ's

What Types of Managed IT do you offer?
Is it easy to switch IT providers?
Do you offer 24/7 IT Support for businesses in Kent?
What is your response time and are issues fixed the same day?
How do I know what type of IT Support my business needs?
How are Utilize different to other Kent IT Providers?
Do you offer onsite and remote IT Support?
What certifications do you have?